The Resort At Governor'S Crossing Pigeon Forge, Pigeon Forge - Reviews, Rooms Options & Prices 2025

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About the Resort

225 Collier Drive, Pigeon Forge, Tennessee, United States of America, 37862

The Resort at Governor's Crossing offers a unique family-friendly experience in Pigeon Forge, Tennessee. This resort features a distinctive traditional tan and white exterior complemented by a green roof, embodying a welcoming and vibrant atmosphere. Its prime location serves as a perfect gateway to the beautiful Smoky Mountains, appealing to both adventure seekers and relaxation enthusiasts. Focused on fun and comfort, the resort is equipped with impressive amenities including year-round indoor water parks, ensuring a memorable stay for guests of all ages.

Location

The Resort at Governor's Crossing is conveniently located just 3.2 miles from key attractions like Dollywood and the Titanic Museum. Local trolley service enhances accessibility to various area attractions, making it easy for guests to explore the vibrant surroundings. Additionally, the resort is positioned within an engaging environment that offers both tranquility and adventure, perfect for a memorable vacation.

Rooms

The resort provides a variety of condo units that range from studios to three-bedroom condos, accommodating up to 18 guests. Each unit is furnished with fully equipped kitchens, air-conditioning, and a living area, offering convenience for families. Notable features include laundry facilities in most units, ensuring guests have an easy and comfortable stay. The spacious layout allows families to feel at home while enjoying their vacation.

Eat & Drink

The resort hosts several onsite dining options, providing convenient meal choices for guests. Breakfast options are available, alongside various culinary offerings throughout the day. While specific restaurant details weren't provided, the ability to prepare meals in rooms contributes to the dining experience as families can enjoy home-cooked meals when desired. Overall, the dining facilities support a hassle-free experience for guests.

Leisure & Business

This resort features impressive outdoor and indoor water parks, including high-speed water slides and a 250-foot lazy river. Recreational activities cater to all ages with water volleyball and a fun-filled game room. Seasonal festivals and family-oriented programming ensure guests remain entertained during their stay. The resort atmosphere is designed to provide endless fun for families seeking active relaxation.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Queen Studio

Max:

2 persons

38 m²

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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King Studio

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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One-Bedroom Condominium

Max:

6 persons

66 m²

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Pigeon Forge 3.5 mi

Airports

McGhee Tyson (TYS) 37.8 mi

Asheville Regional (AVL) 98.5 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Wi-Fi

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Elevator
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Golf course

Guest Parking

Dryer
Cookware/ Kitchen utensils

Services

Grocery shopping service

Dining

Picnic area/ Tables

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Sun terrace
Sauna
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

225 Collier Drive, Pigeon Forge, Tennessee, United States of America, 37862

Map view

street view

225 Collier Drive, Pigeon Forge, Tennessee, United States of America, 37862

City landmarks

1338 Parkway Ste 2

Treasuring the Word Rare Bible & Book Museum

3000 ft

Museums

Titanic Museum Attraction

1.6 mi

Amusement & Theme Parks

WonderWorks Pigeon Forge

1.5 mi

Broadway Theatre

Hatfield & McCoy Dinner Show

1.5 mi

1811 Parkway Suite 103

Uncle Bud's Little Big Show

5200 ft

Museums

Hollywood Wax Museum

1.9 mi

129 Showplace Blvd

Variety show

1.7 mi

1304 Parkway

Southern Nights Theater

3200 ft

Mountain

Zorb Smoky Mountains

1.6 mi

Parks

Sevierville Park

2.4 mi

2115 Parkway

Beyond The Lens Family Fun

1.5 mi

Art object

Dolly Parton Statue

2.0 mi

Broadway Theatre

Buttonwillow Civil War Theater

1.6 mi

1005 Park Rd

Mt. Ton of Fun Inclusive Playground

1.1 mi

1005 Park Rd

Sevierville's PetSafe Unleashed Dog Park

1.1 mi

Mall

The Island in Pigeon Forge

2.5 mi

Forks of the River Parkway

The McMahan Indian Mound

1.7 mi

203 Sugar Hollow Rd

Outdoor Gravity Park

1.6 mi

100 Music Rd

The Wonders of Magic

1.5 mi

Museums

Speedwerkz Exotic Car Museum

1.8 mi

Public Building

Sevier County Courthouse

2.0 mi

2155 Parkway

Rowdy Bear Ridge Adventure Park

1.6 mi

100 Music Rd

Wonders of Flight

1.5 mi

Museums

Sevier County Heritage Museum

1.9 mi

2330 Parkway The Grand Majestic Dinner Theater

Hazzard Hoedown

2.0 mi

2330 Parkway

Smith Family Show

2.1 mi

Race track

NASCAR SpeedPark Smoky Mountains

5.4 mi

1639 Parkway

Ripley's Old MacDonald's Farm Mini-Golf

5.3 mi

Nearby

266 Collier Dr

Sevier Air Trampoline and Ninja Warrior Park

1100 ft

266 Collier Dr #3

Virtual Villains

1100 ft

Restaurants

Chick-fil-A

3200 ft

1432 Parkway

Subway

3.4 mi

1257 Parkway Subway Pilot C-Store

Panda Express

3100 ft

1526 Parkway

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

Spacious rooms

Great pool area

Inconsistent service

Staff attitudes

8.4/10

Great

Rooms

8.0

Location

9.2

Service

7.2

Dining

6.3

Wally

United States of America, January 2025

9.0/10

My stay at this hotel was quite enjoyable overall. The room was essentially a spacious two-bedroom condo, complete with a kitchen and living area, which made it feel like a home away from home. The service was top-notch, with friendly staff who went out of their way to make me feel welcome. The location was convenient, allowing easy access to attractions while avoiding heavy traffic. On the downside, there were a few minor issues, but nothing that overshadowed my experience.

Rooms

10.0

The room was amazing; it was like a two-bedroom condo with a kitchen, living room, and even an in-room washer and dryer. It was spacious and comfortable, definitely a great value for money.

Service

9.0

The staff was incredibly friendly and accommodating. I was pleasantly surprised with a goody bag at check-in and a parting gift of hot cocoa at checkout, which added a nice touch to my stay.

Location

9.0

The hotel is in a great location, with easy access to major attractions and a low traffic area, which made my travels much smoother. It was also within sight of main roads and close to restaurants and entertainment.

Dining

8.0

Having a full kitchen made dining easy, as I cooked most of my meals. We only ate out once, which was nice for saving money and enjoying home-cooked meals.

Facilities

9.0

The facilities were well-maintained and offered everything I needed for a comfortable stay, including a lovely pool area that the kids really enjoyed.

Paul

United States of America, November 2024

8.0/10

I had a mixed experience at this hotel. The location was fantastic with tons for kids to do, and the friendly staff really made us feel welcome. The rooms were spacious and had everything we needed, but I did notice a bad smell in one. I loved having a fully stocked kitchen, but the dining could use more options. Overall, it’s great for families looking to enjoy the area.

Rooms

7.0

The rooms were spacious, and the one I stayed in had excellent amenities, including a balcony overlooking the pool. However, I noticed an unpleasant smell in one room.

Service

9.0

The staff was friendly and professional, always ready to assist. They were great with check-out procedures and offered a grocery shopping service which was a nice touch.

Location

10.0

The location was fantastic, with plenty of activities for kids and easy access to Gatlinburg and Pigeon Forge. The quiet area added to the charm.

Dining

6.0

Having a full kitchen was a game-changer for us since we only ate out once. I would have appreciated more dining options at the hotel, though.

Facilities

8.0

The hotel had a nice pool area that was well-maintained and fun for the kids, making it a hit for family trips.

Steve

United States of America, November 2024

7.8/10

My stay at the hotel was quite pleasant overall. The rooms were tidy and comfortable, which made for a nice retreat after a long day of sightseeing. The staff were incredibly friendly and always ready to help with any questions. However, the dining options left a little to be desired, as I felt the selection could be improved. The hotel's location was perfect for us, conveniently situated near all the attractions we wanted to visit.

Rooms

7.0

The rooms were nice, clean, and comfortable, though a bit small with the two queen-sized beds and a small TV on a chest.

Service

9.0

The staff was awesome and very friendly, always greeting us as we came and went.

Location

10.0

The hotel was in a great location, really good and centrally located near everything we wanted to do while on vacation.

Dining

6.0

The dining options could definitely boost the motel's rating, but what we had was reasonable.

Facilities

7.0

The facilities were good overall, with a nice hot tub, but nothing really stood out as exceptional.

Robert

United States of America, October 2024

7.0/10

I had a nice stay at this hotel, especially for its cozy atmosphere and friendly staff. The room had everything I needed, like a full kitchen and a large bathroom, making it a great value for my family. However, the service could have been a bit better, especially with parking options, and the dining experience was lacking since there were no hot breakfast choices available.

Rooms

8.0

The room was spacious and well-equipped, featuring a full kitchen and a nice outdoor balcony overlooking the pool.

Service

6.0

While the staff was courteous, I found parking for trailers to be somewhat inconvenient with dim lighting and broken glass in the trailer lot.

Location

9.0

The location was great as it allowed easy access to several restaurants, and I appreciated the back route on Veterans Blvd to avoid heavy traffic.

Dining

5.0

The dining options were limited, especially with no hot breakfast buffet available, which was a bit disappointing.

Facilities

7.0

Facilities like the small lazy river and the pool were enjoyable for the kids, although a bit small.

Kathryn

United States of America, October 2024

7.2/10

I had a decent stay at the hotel, which was clean and comfortable, with a friendly staff that made things pleasant. The location was great, close to shopping and attractions, but the dining options left a lot to be desired. Overall, it offers good value for money, but there were some disappointments regarding service and amenities.

Rooms

9.0

The rooms were clean and well-kept, featuring comfortable furniture and a nice setup with a sleeper sofa and balcony access.

Service

7.0

While the staff was generally friendly, I found it odd that they came running to put down the umbrellas, and the notification about our room being ready came quite late.

Location

8.0

The location was very convenient, close to several restaurants and shopping, making it easy to get around and enjoy nearby attractions.

Dining

5.0

Dining options were quite limited, and I was surprised to find that I had to go out to buy basic necessities like toilet paper.

Facilities

6.0

Facilities were okay, but I felt that the game room could have been better located, perhaps closer to the pool area for more convenience.

George

United States of America, October 2024

8.4/10

I had a wonderful stay at this hotel, particularly because of the spacious rooms that can accommodate families comfortably. The amenities like the pool area, including a lazy river and hot tubs, were fantastic. However, the service could use some improvement, as there were a few unfriendly staff members. Overall, it's a great location near restaurants and fun activities for the family, making it a good value for money.

Rooms

9.0

The rooms were spacious and perfect for groups, sleeping up to 6 people comfortably and offering some privacy.

Service

6.0

While some staff members were friendly, I did notice a few who didn't seem to treat guests well behind the scenes.

Location

9.0

The hotel is located within walking distance of several restaurants like Applebee's and TGI Fridays, plus the pool area is fantastic with indoor/outdoor options.

Dining

Facilities

8.0

The facilities were impressive, especially the water area with pools and hot tubs that were perfect for families.

Spacious rooms

Inconsistent service

Hugh

United States of America, August 2024

9.2/10

The hotel has a lot going for it, with clean and spacious rooms that are perfect for families, plus a great location close to restaurants and shopping. The service was friendly and quick to resolve issues, but there were a few hiccups, like not enough towels for our large group. Overall, it's a nice spot with good amenities, though I wish the dining options were a bit better and that the indoor pool was open during our stay.

Rooms

9.0

The rooms were clean, spacious, and comfortable, really accommodating for our family with two bedrooms, a kitchen, and a living room.

Service

8.0

The service was quite impressive; they solved a small issue we encountered professionally, and the staff was always nice and approachable.

Location

10.0

This hotel is located conveniently near restaurants, shopping options, and attractions in the Pigeon Forge area, making it perfect for our family outings.

Dining

Facilities

Curtis

United States of America, August 2024

8.2/10

The hotel offers spacious and clean rooms with a lovely adjoining patio that adds a nice touch. I appreciated the quiet atmosphere despite being close to the pool area. The service was friendly, though I did encounter a less engaging staff member by the pool. The location is convenient, especially with the nearby shopping outlets and dining options. Overall, it was good value for money, but it would have been great to have more attentive service throughout my stay.

Rooms

8.0

The rooms were very spacious and clean, featuring a nice adjoining patio that added to the comfort.

Service

7.0

The service was friendly overall, and I was impressed with the quick response to our requests, except for one staff member near the pool who seemed a bit distant.

Location

9.0

The location was ideal, with proximity to shopping outlets and great dining options, making it convenient for everything I wanted to do.

Dining

8.0

I found the dining experience solid, especially with the well-stocked kitchen that allowed me to cook most of my meals instead of eating out.

Facilities

9.0

The hotel facilities were great, especially the pool area which had something for everyone.

John

United States of America, July 2024

6.2/10

I had a pretty good stay at the hotel. The rooms were spacious and well-stocked, which was great for our family. However, the service was a bit underwhelming and not very friendly. The location was central to many attractions, making it easy to explore the area. On the dining front, I think they could really improve with better breakfast options.

Rooms

7.0

Our room was spacious, consisting of a full kitchen, two beds, and a comfortable living area. Everything was clean, but I did notice a bit of dirt in certain areas.

Service

5.0

The service was not very friendly, which was a bit disappointing. They only replaced our towels and didn’t go out of their way to help.

Location

9.0

The hotel’s location is excellent, conveniently situated near shopping and attractions, making our outings much easier.

Dining

5.0

The dining experience left a lot to be desired. There was a lack of options, especially when it came to breakfast, and we ended up having to go elsewhere for that.

Facilities

6.0

The pool area looked nice but could use some improvements, such as better game room placement to be closer to the pool.

John

United States of America, July 2024

7.4/10

I had a mixed experience at the hotel. The location is incredibly convenient, making it easy to get to nearby restaurants and shopping. The staff was friendly and professional, which I appreciated. However, the room could have been better equipped, as I found some small issues that detracted from my stay. Overall, it provided good value for money, but there are definitely areas for improvement.

Rooms

6.0

The room was clean, but I found it a bit dark in the evenings and it lacked essentials like a larger skillet and a cookie sheet for my family. Also, there weren't any hooks for hanging clothes, which was inconvenient.

Service

7.0

The service was friendly and professional, but I was disappointed that no one intervened to keep guests from entering the pool with the waterslides, despite knowing it was an issue.

Location

9.0

The location was fantastic! It was conveniently close to restaurants, shopping, and even a nearby Walmart. Plus, Collier Drive gave us easy access to the Parkway, cutting down on traffic.

Dining

7.0

Dining was alright; we had what we needed without having to leave the hotel, which was nice. However, it would have been better if more meal options were provided.

Facilities

6.0

The facilities were decent, but it felt a bit humid indoors, especially near the pool area, which had a strong chlorine smell. It could use better ventilation.

Convenient location

Room lacking essentials